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Writer's pictureMadhumita Dey

Why conducting Dynamics 365 training is necessary

Updated: Jul 17, 2024


Many organizations choose to use Microsoft Dynamics 365 because it is an excellent ERP solution that boosts productivity, lowers expenses, and connects processes across departments to foster innovation. Effective Microsoft ERP adoption depends on providing employees with excellent training. The truth is that ERP implementation failures happen often. It's projected that between 55% and 75% of ERP projects fail or fall short of the intended results. 80% of ERP customers are unhappy with their current solutions, and 90% of ERP systems offer no tangible ROI (return on investment). Although there are several strategies to encourage user adoption, let's concentrate on the most important one: Dynamics 365 training.                                                                        Resource - Inteltech


Offer Dynamics 365 Training to Users


Although Dynamics 365 ERP is incredibly robust, people accustomed to using a different system can find it difficult to adjust to Dynamics 365 ERP. It can be difficult to adjust to a new system, and users may become irate if they find it difficult to carry out their regular responsibilities. To boost the likelihood of a successful Dynamics 365 deployment, should provide thorough training to guarantee that the staff members can effectively interact with and embrace the new platform.


Teams can be equipped with the necessary knowledge and abilities to promote user adoption and maximize Dynamics 365 investment by providing staff with opportunities to participate in training sessions or workshops.



Microsoft provides a plethora of training resources for Dynamics 365 to guarantee a smooth deployment process. These resources include eLearning, videos, live courses, and certification preparation guides. The eLearning platform Microsoft Learn offers free online training resources with a variety of Dynamics 365 learning paths and modules. Courses range from introductory levels, such as Introduction to Microsoft Dynamics 365, to advanced topics like Dynamics 365 Solution Architecture Best Practices.


There are numerous additional tools available to assist the staff in familiarising themselves with Microsoft Dynamics 365 in addition to the online training possibilities offered by Microsoft Learn. Several reliable Microsoft Partners, like QuantumQuad Solutions LLP, provide thorough Microsoft Dynamics training sessions that are tailored to the company's and users' needs. At QuantumQuad, we ensure that our user-centric training approach meets the organization’s Dynamics 365 objectives and sets your team up on a path of long-term Dynamics 365 success.



Educating people on Dynamics 365 has numerous advantages, such as:


  • A rise in user acceptance  Through the creation of a training plan tailored to your organization's requirements and thorough user training, you can guarantee a smooth and hassle-free transition for users to the new platform, saving them from aggravation.

  • Improvement in productivity By taking some time to properly train your users, you can ensure that users fully understand how to use the software and spend less time navigating or trying to figure out how it works, increasing productivity and efficiency as a  result.

  • Reduction in Support Tickets Comprehensive training familiarizes users with Dynamics 365, lowering the need for later support. This saves IT time for higher-priority tasks.

  • Increased Collaboration Training empowers users to maximize Dynamics 365, fostering a positive work environment and enhancing collaboration among team members.

  • Improvement in skills By providing training to your users, you help them develop and grow their skills in Microsoft Dynamics 365, leading to more satisfied employees and a lower likelihood of turnover, as well as a lower need to hire external Dynamics 365 consultants.


Let QuantumQuad Provide Tailored Training for the Dynamics 365 End Users

There are numerous benefits to QuantumQuad's tailored training for Dynamics 365 end-users. Supporting employees through our specialized training programs can drive user adoption and significantly enhance the likelihood of a successful Dynamics 365 ERP implementation.

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